County Agency wrongful denial of FMLA

The county agency I work for has a habit of denying FMLA (it appears for people they don't like) for good reasons. One person was forced out because he had diabities. His FMLA was denied for this. They are in the process of forcing another person out. She was physically and emotionally abused by husband and has been seeking counseing and was diagnosed with post traumatic stress syndrom, sever anxiety, insomnia and other emotional health issues. She was only requesting intermittant FMLA. The county agency has all documentation from psyciatrist who by the way stated that the condition is severe enought to make her emotionall incapacitated at times. We do have a bargaining unit but they have been unable to help and the denial has been greived. There is no company policy at this time at all for FMLA. It is up to employer discression. The woman that I work with was just hit with a three day suspension for leave without pay unexcused and the next step is out the door. We are also in the process of negotiating our contract at this time and the woman in question is not afraid to speek her mind. I am a steward for the agency, although I did not handle this greivance, I would love to help her. Thank you.